Terms & Policies
PRIVACY POLICY
At Production Design Associates (PDA) we are committed to protecting the privacy of customers and visitors who use our website. Any personal data we collect from our customers will be processed by us. PDA does not share any information collected with other organizations or marketing companies. We encourage you to read our policy to learn more about our privacy policy.
Information Collected
We collect information from you online when you visit our website to make payments through our website pdastage.com. When purchasing from us, we will ask you to provide personal information such as, your full name, phone number, billing address, shipping address (if different from billing address) credit card number, email address.
Personal Identifiable information is used by PDA to process, track, and verify orders. PDA does not share this information with other organizations. All personal information is collected on a voluntarily basis and the customers is not obligated to provide this information; however, this could result on the order not being processed through our website.
Compliance with the children’s online privacy protection act (COPPA)
PDA website is NOT intended or designed to sale to children under the age of 13. PDA does not knowingly collect identifiable information or distribute information about children under the age. We also request parental consent for the collection or use of any personal information for children over the age of 13.
Changes to our privacy Policy
PDA’s privacy policy may be updated without prior notice. Please make sure to refer back to our website and check the latest information.
RETURN/FEFUND POLICY
CHARGES; PAYMENT; CANCELLATION. Client agrees to pay all charges for services rendered as contemplated herein, even if Client does not achieve its intended benefit due to conditions beyond PDA’s reasonable control. The labor hours indicated herein are estimates only; the actual hours likely will vary from the estimates. With the exception of union labor, the first 10 hours each day are charged at straight time, and any additional time is charged at time and a half. Union labor overtime and double time are charged as appropriate. Any discount(s) reflected herein are contingent on timely payment in full by Client. Sale or cross-rental items included herein are not subject to discounts and may be subject to sales tax. Client is responsible for the actual labor hours, which will be invoiced after the services are rendered. Client shall pay PDA 50% of the amount indicated herein upon execution of this agreement by both parties. Client shall pay the balance indicated herein no later than 10 days prior to the delivery date set forth herein. Client shall pay any additional sums owed, based on a final invoice, immediately upon receipt of such invoice. Client authorizes PDA to charge against Client’s credit card all amounts that may become due under this agreement when due, including without limitation all losses and damages incurred by PDA. Damages and losses may include without limitation repair or replacement (by payment of the current list price) of PDA’s equipment as PDA deems appropriate. If Client cancels this agreement or reduces PDA’s services by more than 30% prior to the scheduled delivery date, Client shall pay a cancellation fee as follows: 0% for notice received at least 15 days before delivery date; 25% for notice received between 7 and 14 days before delivery date; and 50% for notice received less than 7 days before delivery date. All notices shall be in writing signed by the party serving the same.
DELIVERY METHOD & TIMING
PDA’S SERVICES. Except as otherwise set forth in this agreement (“herein”), PDA agrees to provide the services specified herein, including equipment and labor necessary to deliver the equipment to the venue, to set-up, operate and strike the equipment, and to return the equipment to PDA’s facilities. PDA will perform its services in a professional manner according to industry standard practices. PDA may delay or discontinue its performance if PDA determines that such action is necessary due to conditions beyond PDA’s control. Client acknowledges and agrees that PDA is not responsible for conditions beyond its reasonable control.
